Purchases & subscriptions
Help with
a charge?
Start with your receipt and the app you bought from. We’ll help you find the right purchase, subscription, or refund path.
Find your receipt
Check the purchase email and the billing section in your app. Store purchases appear in your store account.
A subscription question
Include the app name, purchase channel, and receipt reference so we can identify who manages the subscription.
Request a refund
Read the refund policy and contact the team with your purchase details. Store purchases use the store’s refund process.